Returns Policy

Return & Exchange Policy

Eligibility Criteria

SRS Marketing , we stand by the quality of our products. All sales are final, and only exchanges are offered on purchases.

Manufacturing Defects

If you encounter a product with manufacturing defects, kindly inform us promptly. Email pallavibogasamudram@gmail.com within 24 hours of receiving the item, specifying the issue. We will replace the faulty item with a similar product

Return Process for Manufacturing Defects & Exchange

Notification: Notify us via email at support@srsmarketing.in within 24 hours of receiving the goods, explaining the manufacturing defect.

Verification: Our customer support team will review your case and guide you through the verification process.

Replacement: Once the manufacturing defect is confirmed, we will arrange for the replacement of the item with a new one of the same product.

Logistics Cost:

The logistics cost and arrangement for returning the defective item or exchange to our facility will be the customer's responsibility. In appreciation of your cooperation, we will reimburse the logistics cost. The reimbursement will be processed via your preferred payment gateway within 10 days of receiving the defective item.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

SRS MARKETING

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia.

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CONTACT INFORMATION

Ground Floor , Building No. :2-24-1, Kondapalli Road , Bhima Raju Guptta, Ibrahimpatnam, Dist: NTR , Andhra Pradesh - 521456

customercaresrsmarketing@gmail.com

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